SHIPPING & RETURNS

 Shipping and Delivery Time Estimates

Shipping and Delivery Time Estimates: Free shipping is ONLY available in the United States and Canada.

United States: Unless otherwise specified, all products are shipped via USPS Priority Mail® service with delivery in 1-3 business days.

Canada: Unless otherwise specified, all products are shipped via USPS Priority Mail® service with delivery in 1-3 business days. 

International: We're sorry, but Symply does not currently support free shipping outside of the United States or Canada. Please email us at support@symplybyhelena.com if you would like to make special shipping arrangements.

Our Hassle-Free Replacement/Refund Policy: True to our name, we strive to keep things simple, and that includes our product guarantee. We don’t believe in complicated return policies that are purposely designed to deter customers from successfully and seamlessly submitting for, and receiving, replacements or refunds. On the contrary, we offer a simple, 90-day hassle-free guarantee on all of our products. If you happen to have any issues, we give you two choices:

  • Receive a one-time free replacement
  • Receive a full refund and keep the product